1. Introduction

Nimbus Experts (FZC) (“we”, “our”, or “us”) is a UAE-registered financial services firm committed to protecting your personal data in accordance with Federal Decree Law No. 45 of 2021 (UAE PDPL).

By accessing our website or using our services, you explicitly agree to this Privacy Policy. If you do not agree, please refrain from using our site or submitting any personal data.

2. Legal Basis for Data Processing

We process your personal data only:

  • With your express or implied consent
  • Where necessary to fulfill a service agreement
  • To comply with legal or regulatory obligations
  • When acting in our legitimate interest, provided it does not override your rights

All processing is done in good faith, with transparency, and for specific, lawful, and clearly defined purposes.

3. Information We Collect

We collect personal and business information through direct interactions, digital forms, and regulatory filings.

Personal Data

  • Full name, email, phone, WhatsApp number
  • Emirates ID, passport copy, address
  • IP address and browser user agent
  • Login credentials (where applicable)

Business Data

  • Trade license, VAT certificate, corporate tax number
  • Financial records, bank statements, compliance documents

Website Data

  • Comments, embedded content interaction, login sessions
  • Uploaded media (images with metadata), cookies (see section 7)

4. Purpose of Data Use

Your data is used solely for the following:

  • Delivering contracted services (e.g., VAT filing, tax returns, bookkeeping)
  • Conducting compliance checks, audits, and financial analysis
  • Communication, support, and responding to queries
  • Satisfying obligations under UAE laws (e.g., FTA, AML laws)
  • Improving our website functionality and user experience

We do not use your data for unsolicited marketing unless you have opted in.

5. Disclosure of Information

We do not sell, rent, or trade your information.

Data may be disclosed:

  • To regulators such as the Federal Tax Authority or AML authorities
  • To verified service providers under written confidentiality agreements
  • When required by court order, law enforcement, or legal process
  • To detect and prevent fraud, financial crime, or cyber threats

You acknowledge and consent to such disclosures where legally required or reasonably necessary to protect our rights or comply with UAE law.

6. Data Security & Retention

We implement physical, technical, and administrative safeguards to secure your information:

  • AES-encrypted databases and SSL-secured communications
  • Access restricted to authorized personnel only
  • Secure server infrastructure hosted in UAE or PDPL-compliant jurisdictions

Retention

  • Regulatory and accounting records: Minimum 5 years
  • Comments, profiles, and login history: Retained as long as relevant
  • Once data is no longer required, it is securely erased or anonymized

7. Cookies & Tracking

We use first-party and session cookies to:

  • Manage logins and user preferences
  • Improve website analytics and service delivery
  • Retain form inputs (e.g., comment fields) for user convenience

Cookies are not used to profile or track users across unrelated websites.

You may disable cookies in your browser settings. However, this may impact your website experience.

8. Third-Party Content & Links

Our website may contain embedded content (e.g., YouTube videos, third-party articles). These providers may collect your data independently.

Disclaimer: We are not responsible for the privacy practices or content of third-party websites. You access such content at your own risk.

9. Your Rights

Subject to applicable laws and contractual obligations, you have the right to:

  • Request access, rectification, or deletion of your personal data
  • Object to or restrict certain data processing
  • Withdraw consent (where processing is based on consent)
  • File a complaint with the UAE Data Office if your rights are violated

To exercise your rights:

📧 Email: info@nimbusexperts.ae

📞 Phone: +971-56-910-6780

We may require verification of identity before fulfilling your request.

10. Limitation of Liability

While we implement reasonable security and comply with applicable laws, we cannot guarantee absolute security of data transmission or storage.

Nimbus Experts is not liable for any indirect, incidental, or consequential damages arising from unauthorized access, cyberattacks, or third-party actions beyond our control.

11. International Transfers

Your data is stored within the UAE. However, where third-party software (e.g., cloud accounting or CRM tools) is used, limited data may be processed abroad in jurisdictions with adequate safeguards.

All transfers, if any, follow PDPL-compliant data protection agreements and technical safeguards.

12. Policy Updates

We reserve the right to modify this Privacy Policy at any time to reflect legal or business updates.

Changes will be:

  • Posted on this page with an updated Effective Date
  • Notified to users (if material) via email or platform alert

13. Contact Us

For all privacy-related queries, rights requests, or data breach reports:

📧 Email: info@nimbusexperts.ae

📞 Phone: +971-56-910-6780

🌐 Website: https://nimbusexperts.ae

Disclaimer: This Privacy Policy does not constitute a legal contract but is intended to meet UAE regulatory transparency and compliance requirements. Use of this website or any Nimbus Experts service constitutes acceptance of this policy.